Our Process
We don't just take your order. We learn your brand.
Every project starts the same way - with us understanding who you are before we make anything.
Here's what working with Better Club actually looks like.
Handmade designs
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Unique identity
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Focus on quality
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Handmade designs · Unique identity · Focus on quality ·
Our Process
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We visit you
Wherever possible, we come to you. We want to see your club, your venue, your space. We'll look at the merchandising you currently have, ask what you like about it and what you don't, and spend time understanding your brand properly — the history, the icons, the colours, the details that make your organisation yours. The better we understand you, the better everything that follows.
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We design a proposal
Within two to three days we deliver a fully personalised dossier. Product options selected for your brand and your customer. Design mockups. Colorways. Pricing.
Everything presented clearly so you can see exactly what you're getting before you commit to anything.
On the design side, you have two options. If you want a completely new logo or brand identity, we'll create two to three original concepts from scratch - drawn by hand, no AI, no templates. If you already have a logo or brand guidelines you want to keep, we work within those. Either way, the designs are yours to keep.
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Refine
Nothing goes to production until you're completely happy. Change the colours. Swap a product. Adjust the design. We go back and forth until it's right.
This is your brand and it should feel exactly like yours.
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Sample
Once everything is approved, we strongly recommend producing a physical sample before moving to full production. Seeing and feeling the actual product - the fabric, the print, the label - is the only way to be truly certain.
We send it directly to you for sign-off.
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Production & Delivery
With the sample approved, we go to full production. We recommend a minimum of three months from first conversation to delivery — this gives enough time to do things properly at every stage.
If you're working to a tight deadline, we can skip the sample and move straight to production. We'll always be honest with you about the risks of doing that, and we'll only recommend it if your timeline genuinely requires it.
We help you think about merchandise strategically.
Getting the products right is one thing. Knowing how to use them is another. We advise every client on how to build a merchandise range that actually works for their business - which products to lead with, how to price them, and how to balance high-volume everyday items with premium pieces that elevate the overall range. The right mix means your merchandise doesn't just look good - it generates real revenue.
And if you want to go further, we can also help with marketing and photography, refreshing your imagery, shooting your new products, and making sure your brand looks as good online as it does in person.